M-net hilft 1.13.0

The M-net Helps App provides users with a means to efficiently address questions and issues related to their internet connection.

ANALYSIS

• Automatic problem detection
• No waiting time
• Direct access to relevant instructions

INTERACTIVE ASSISTANCE

• Automated problem solutions
• Clear explanations
• Intelligent follow-up questions

CONTACT SUPPORT

• Contact customer service directly through the app
• Submit analyses for quicker processing via hotline

SETUP ASSISTANT

• Reminders for activation dates
• Router detection using camera scan
• Activation of landline service
• Identification of Wi-Fi data and automatic connection setup

SHARING Wi-Fi

• Setup of Wi-Fi connections for external devices

OPTIMIZING Wi-Fi

• Improving Wi-Fi coverage through targeted measurements

MY M-NET CUSTOMER PORTAL

• Access to all contract details at a glance with M-net login
• Status of orders available for review
• Invoice overview and billing settings management